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Latest Thinking
Shaping the global agenda on building human capability through Organization, Leadership, Talent, and Strategic HR.
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In an AI-Moderated Economy, Brand Trust is an Execution Problem
ArticleJanuary 2026Norm Smallwood, Jeff GrayInvocation is no longer just about discovery. Brands must align AI-ready commerce with real workforce capability to deliver trust, reliability, and outcomes at scale.
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Become an Ambiguity Absorber: Leading in Uncertain Times: 2026 Update
ArticleDecember 2025Norm SmallwoodLeaders must become ambiguity absorbers—cutting through uncertainty to provide clarity, focus, and direction as geopolitical shifts, AI, and economic pressures reshape work.
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AI's Reality Check: Why Only 12% of Organizations Are Creating Real Value
ArticleJuly 2025Darryl Wee, Julio ZelayaNew research from RBL Asia reveals why most HR teams are stuck in AI experimentation, and what it takes to turn AI into real value for people and performance.
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The New Bottom Line: Turning Intangibles Into Business Value
ebookJune 2025Download The New Bottom Line eBook and discover how leading organizations turn culture, leadership, and unity into measurable business value.
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How to Support Early-Career Professional Development as AI Eats Entry-Level Jobs
ArticleJune 2025Norm SmallwoodAs AI automates entry-level work, young professionals face new challenges. Here's how organizations can still build strong early-career development.
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A New Bottom Line: Unity from the Outside In
ArticleJune 2025Dave Ulrich, Norm SmallwoodIn today’s uncertain climate, intangibles like leadership, culture, and brand are as important as financial results. We share a framework for turning intangibles into value.
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Are Your Leaders Stunting Your Growth?
ArticleMay 2025Norm SmallwoodIf your leaders can’t scale, your business won’t either. RBL's Norm Smallwood and recently retired Savage CEO Kirk Aubry share how to ensure leadership is fueling growth.
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Leadership and HR Insights from Formula One (F1) Racing
ArticleMarch 2025Dave Ulrich, Ernesto UscherDave Ulrich and Ernesto Uscher explore ten powerful leadership takeaways from F1 racing, drawing from Ken Pasternak’s research and a recent discussion with global leaders in Miami.
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Five Principles for Successful Leadership Transitions
ArticleFebruary 2025Erin Wilson BurnsRecently published in PeopleFirst HR Magazine, this article shares key practices to navigate leadership transitions with confidence.
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Six Actions for HR to Create More Stakeholder Value
ArticleFebruary 2025Dave UlrichExplore six specific actions and questions to guide HR and business leaders in creating measurable impact.